Pragmatic Works Blog


Company blog for some of our Pragmatic Works employee to write about company happenings and about the software business.

On the Board #4: Managing Growth

I sometimes say managing Pragmatic Works is like riding a motorcycle with too big of an engine in it. We’ve grown at roughly a 130% growth clip year of year for 5 years running and while it sounds like a great thing, it also brings its own challenges. Last year, we went into the official realm of a medium company which brought a new area of risk and rewards.

  1. Letting go of your baby – Find places to scale your role. Early on, you wear many hats but at some point, you must roll parts of your role off to a new person.
  2. Innovation: recognize passion and embrace it – Over time, the original founders become farther from the innovation and you must listen to your employees. When an idea is brought into your door, embrace and celebrate it. Many times
  3. Trust but Audit – While you put someone else in charge of the books, audit occasionally to make sure the job is getting done as you would want it to be.
  4. Resist the temptation to go broad – The temptation is always there to grow into other beach heads and grow your business out. Resist this temptation until you own a large chunk of the market. Think of it this way: my wife and I always joke that when the Chinese restaurant down the street starts to sell Thai and sushi too, they can’t manage their quality anymore and will likely be closed in a year.

Watch the video on the full discussion with our COO and myself below.

Managing growth video.

So what do you think? Are there are areas you can think might help with the growth? Would love to hear your comments. You can also see the direct video link here:

Until next time,
Brian Knight

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