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Automating Notifications with Power Automate: A Pragmatic Guide

Written by Jonathon Silva | Apr 30, 2024

In the constantly evolving world of workplace automation, staying ahead with efficient tools and workflows is essential. Pragmatic Works' own Jonathon Silva recently unveiled a comprehensive guide on harnessing the power of Power Automate to streamline communication within organizations. His tutorial focuses on selecting items in SharePoint and triggering automated messages via email or Microsoft Teams. This post delves into the key insights from Silva's tutorial, providing a condensed overview for professionals seeking to enhance their automation skills.

 

Understanding the Workflow

At the heart of this automation tutorial is the goal to simplify how organizations notify team members about updates or tasks through SharePoint selections. Silva meticulously outlines a process that integrates SharePoint with either email or Teams, depending on the user's preference. Here's a breakdown of the core components of this workflow:

  • Environment Setup: Silva emphasizes the necessity of operating within the company's default Power Automate environment. This prerequisite ensures seamless integration and functionality across the organization's digital ecosystem.
  • Trigger Configuration: The initial step involves setting up a manual trigger for a selected item in SharePoint. This action sets the stage for subsequent automation, allowing for dynamic response based on user selection.
  • Input Parameters: Custom inputs for the automation process include email addresses, a decision marker for sending via Teams or email, and a section for additional comments. These inputs personalize the automated messages and direct them appropriately.

Step-by-Step Workflow Configuration

Silva's tutorial offers a granular look at setting up the automation workflow. Here are the major steps, outlined for clarity and ease of implementation:

  1. Adding Necessary Inputs: Starting with the basics, Silva guides viewers through adding inputs such as email addresses and yes/no options for sending messages through Teams or email.
  2. Fetching SharePoint Items: Due to limitations in the trigger's ability to automatically fetch all item details, Silva introduces a workaround involving the 'Get Item' action. This crucial step retrieves the necessary details from SharePoint for use in the automated messages.
  3. Decision Pathways: Depending on the initial inputs, the workflow branches into two paths—email or Teams. Silva demonstrates how to set conditions that determine the message's path based on user selection.
  4. Email Configuration: For email notifications, Silva shows how to craft a message complete with dynamic content from SharePoint and the custom inputs, ensuring the message is both personalized and informative.
  5. Teams Configuration: Silva tackles the unique challenge of sending messages to multiple Teams recipients by introducing a looping mechanism. This approach sends individual messages to each recipient, overcoming the platform's limitations.

Testing and Troubleshooting

An integral part of Silva's tutorial is the testing phase. He underscores the importance of thoroughly testing the workflow within SharePoint to ensure accuracy and functionality. Through a practical demonstration, Silva walks viewers through selecting an item in SharePoint and triggering the workflow, validating both email and Teams pathways.

Key Takeaways and Best Practices

Jonathon Silva's tutorial is more than just a step-by-step guide; it's a blueprint for effective workplace automation. Here are some key takeaways:

  • Flexibility and Choice: Silva's approach offers users the flexibility to choose between email and Teams, accommodating diverse communication preferences within an organization.
  • Customization is Key: The ability to add custom inputs and tailor messages ensures that automated notifications are both relevant and actionable.
  • Thorough Testing: Silva's emphasis on testing highlights the importance of validating workflows to ensure seamless integration and functionality.
  • Adaptability: The tutorial demonstrates how Power Automate can be adapted to specific organizational needs, showcasing its versatility as an automation tool.

Conclusion

Jonathon Silva's tutorial for Pragmatic Works is a testament to the transformative potential of Power Automate. By bridging SharePoint with key communication tools like email and Teams, organizations can significantly enhance their notification and collaboration workflows. Silva's detailed guide offers a roadmap for professionals eager to leverage automation, improving efficiency and connectivity within their teams. As workplace dynamics continue to evolve, embracing such automation techniques will undoubtedly be a game-changer for forward-thinking companies.

Don't forget to check out the Pragmatic Works' on-demand learning platform for more insightful content and training sessions on SharePoint, Power Automate and other Microsoft applications. Be sure to subscribe to the Pragmatic Works YouTube channel to stay up-to-date on the latest tips and tricks.