Introduction to Copilot Studio: Knowledge

In Introduction to Copilot Studio: Knowledge, Amelia Roberts explains how knowledge sources help Copilot Studio agents provide more grounded, useful, and relevant responses. This course introduces the different types of knowledge you can connect to an agent, including documents, SharePoint document libraries, SharePoint lists, Dataverse, public websites, Azure AI Search, Snowflake, and Databricks. The focus is helping learners understand what each source is best suited for and how knowledge impacts the quality of an agent’s answers. You’ll explore each knowledge option step by step, learning how structured and unstructured sources can support different agent scenarios. Amelia also covers how to choose the right knowledge source based on your data, security needs, maintenance requirements, and user experience goals. By the end, you’ll understand how to connect Copilot Studio agents to the right information so they can answer questions more accurately and support real business workflows.