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Fractional Support 2

Why Fractional Support?

If your backlog of tasks is piling up or if you are in need of experts to help you optimize your Azure Data and Power Platform foundation, Pragmatic Works can provide part-time experts for short term and on-going efforts.

What you’ll get:

  • Dedicated Support
    Guaranteed hours every month.
  • Proactive and Strategic Partnership
    Assessments, advisory and delivery.
  • Flexible Commitments
    Part-time support through quarterly or annual arrangements.
  • Collaborative
    For joint working sessions and independent efforts.

Steps to right-size your support through Fractional expertise

When full-time support is not needed but bringing in experts to join your team still is, Fractional Support with Pragmatic Works can provide part-time and short-term experts to assess, advise and deliver.

Through flexible quarterly and annual arrangements, you can start your Fractional Support for as few as 40 hours each month. 

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1

Assess Support Requirements

Determine level of on-going support and time commitment needed to address your projects and goals.

2

Prioritize Tech Focus Areas

Identify technology focus areas and prioritize tasks & duties

3

Meet for Ongoing Guidance

Regularly meet with Pragmatic Works Experts to review assigned task progress and proactive guidance for further optimizations.

Popular Fractional Support Focus Areas

Puzzle piece

Copilot Studio

Nothing has proven to have more ROI than artificial intelligence as far as customer interactions and taking pressure off staffing costs. With existing staff, development of these solutions is difficult.

Ways we can help:

  • Chatbot development
  • Identify with your team and construct process improvement with autonomous agents
Puzzle piece

Dynamics 365 CRM

Dynamics 365 customization and configuration for Sales, Customer Service and Field Service can take many organizations months or years. Iterate into perfection with smaller fractional sprints where the app is constantly improving.

Ways we can help:

  • Support requests from your sales teams
  • Constant improvement to your D365 environment
  • Handle more difficult coding requests outside the experience of your team.
Puzzle piece

Power Apps

Model-Driven and Canvas apps is the perfect tool for constant process improvement. Development teams are drowning with requests to rapidly eliminate old processes.

Ways we can help:

  • Elimination of paperwork through by building a steady stream of applications.
  • Handle support, security and development requests.
  • Install and maintain governance with the COE Toolkit.
Puzzle piece

Power Pages

Build websites to securely modify and show data to customers reduces customer service requests and makes a happier customer.

Ways we can help:

  • Deeper development outside of your team's expertise.
  • Manage and maintain security and governance for your sites.
  • Constantly improve your existing sites and add new functionality. 
Puzzle piece

Power Automate

Automate processes through Cloud Flows and Desktop Flows can lead to amazing ROI and a reduction in manual paperwork.

Ways we can help:

  • Automate paper approvals and other workflows each month.
  • Constant process improvement to help employee productivity. 
  • Monitor and administer workflows.
Puzzle piece

Microsoft Fabric

The newest enterprise platform from Microsoft for data analytics at scale has quite the learning curve and many teams are struggling to implement this amazing platform. 

Ways we can help:

  • Manage and develop new data loading processes (ETL).
  • Data model a more complex customer request for you.
  • Write complex queries that might be out of the expertise for your team.
Puzzle piece

Power Platform and Microsoft Copilot Governance and Administration

Many organizations are great at building applications with the Power Platform but lack the knowledge to administer the environment and have no one dedicated to do this. 

Ways we can help:

  • Improve governance with by installing and maintaining the Center of Excellence (COE) Toolkit
  • Handle the requests for new environments and new security requests.
Puzzle piece

Power BI

While building reports and dashboards in Power BI is powerful and easy to learn, it can prove challenging to go from junior to senior skills for more complex reports. 

Ways we can help:

  • Work on more complex DAX challenging queries.
  • Reduce your reporting and dashboard backlog. 

97% of fortune 100 companies trust us

Thousands of companies use Pragmatic Works to learn how to best develop and administer their analytics and data systems.

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Our clients say

Group 116046788

Well worth the investment! We were able to steamroll through a number of blockers and get jumpstarted on something that will take a bit longer.

Group 116046789

Nate swiftly helped us with our maintenance question, and took some time to whiteboard Power Automate Solutions and a hypothetical scenario.  Just what we needed.

Group 116046790

I received information which will inform future decisions with regards to what is available out of the box, vs custom code. 

Group 116046791

I'm not sure that his service could be improved at this point.  Everything was spot on, detailed and accurate.  Thank you!

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