How To Write Better Copilot Prompts (Copilot Chronicles Ep. 1)
In this video, Jonathan Silva from Pragmatic Works introduces the newly updated Co-pilot Studio (formerly known as Power Virtual Agent) and walks users through how to build custom co-pilots using the platform. With the 2024 updates, Co-pilot Studio now offers enhanced design features and improved access to knowledge sources, making it easier for users to create and deploy AI-powered virtual assistants.
Getting Started with Co-pilot Studio
To begin using Co-pilot Studio, users must navigate to copilotstudio.microsoft.com and ensure they are working in the correct environment. After accessing the platform, Jonathan demonstrates how to create a new co-pilot, which involves providing a description of the co-pilot's purpose, such as assisting users with information about Pragmatic Works and the Power Platform.
Adding Knowledge Sources
One of the standout features of Co-pilot Studio is its ability to pull knowledge from various sources, including public websites, files, SharePoint, OneDrive, and Dataverse. Jonathan walks through the steps of adding knowledge sources:
- Select the "Add Knowledge" option to input knowledge from a website or file.
- Paste the URL of a public website, such as pragmaticworks.com, to quickly integrate knowledge from that site.
- Upload files like PDFs or Word documents, which are stored in Microsoft Dataverse, and allow the co-pilot to reference text from these documents during conversations.
Testing and Customizing Responses
Once knowledge sources are added, Jonathan shows how to test the co-pilot by asking questions that can be answered based on the provided sources. For example, he asks, "What is CTXP?" and the co-pilot retrieves the relevant information from the website, along with a citation linking back to the source. Users can customize the appearance and behavior of these responses, adjusting elements like citation formatting and response length.
Generative AI and Security Settings
Co-pilot Studio also includes AI tools that help generate responses based on user interactions. Jonathan explores how users can fine-tune the AI settings to balance accuracy and response generation, and he explains how to set up authentication for publishing the co-pilot. For security purposes, authentication options are available through Microsoft Entra, and users can manage how their co-pilot is accessed by others.
Publishing and Deploying the Co-pilot
Once the co-pilot is ready, users can publish it across multiple channels such as Microsoft Teams, Power Apps, or custom websites. Jonathan highlights how easy it is to point the co-pilot to the desired platform and manage deployment settings for a seamless user experience.
Conclusion
Co-pilot Studio is a powerful tool for creating customized virtual assistants, providing users with access to a wide range of knowledge sources and AI-powered interactions. The new 2024 features enhance its capabilities, making it easier to build and deploy co-pilots tailored to specific needs.
Don't forget to check out the Pragmatic Works' on-demand learning platform for more insightful content and training sessions on CoPilot and other Microsoft applications. Be sure to subscribe to the Pragmatic Works YouTube channel to stay up-to-date on the latest tips and tricks.
Sign-up now and get instant access
ABOUT THE AUTHOR
Jonathon Silva is a Trainer for Pragmatic Works, specializing in the Power Platform. He graduated from James Madison University in 2011, has a master’s degree in Education, and comes with 9 years of teaching experience in high school economics and history. Jonathon has consistently been recognized as a top educator in the field of history and leader in curriculum development. His primary focus is helping our customers learn the ins and outs of Power Apps and Power BI.
Free Trial
On-demand learning
Most Recent
private training
Leave a comment