Learn to deploy and manage Microsoft Viva across your org. Angelica Choo Quan covers setup, governance, permissions, analytics, and rollout practices for Microsoft Viva.
Take command of your employee experience platform with Microsoft Viva Administration. Guided by Angelica Choo Quan, you’ll learn how to plan, configure, and govern Viva across your organization—from initial setup to ongoing operations. We’ll focus on the building blocks that matter to admins: tenant readiness, permissions and access, audience targeting, data and privacy considerations, and how Viva fits within your broader Microsoft 365 environment.
You’ll explore practical administration for core Viva modules—Connections, Engage, Insights, Learning, Goals, Amplify, and Pulse—so you can roll out features in phases, measure impact, and keep things secure and compliant. Expect clear guidance on governance, lifecycle management, analytics, and adoption best practices, along with tips for partnering with HR, Comms, and IT to drive real, measurable value.
Course Outline ( Free Preview)
Module 01 - Introduction
Meet your guide, Angelica Choo Quan, and get a clear picture of what Viva administration covers across Microsoft 365. You’ll see how Viva ties into SharePoint, Teams, and Entra ID (Azure AD) and what successful rollout looks like from an admin’s perspective. We’ll outline prerequisites, licensing considerations, and the governance pillars—security, privacy, lifecycle, and adoption—that shape every decision you’ll make.
Module 02 - Getting Started with Microsoft Viva
Set the foundation for a smooth deployment. You’ll confirm tenant readiness, review licensing and service plans, and map stakeholders across HR, Comms, and IT. Angelica walks through baseline governance (naming, lifecycle, and ownership), permission models, and the admin centers you’ll use most, so you can move from planning to action with confidence.
Module 03 - Assigning the Viva Amplify Admins13 min.
Configure the right people with the right permissions to run communications at scale. You’ll learn where to assign roles and app permissions, how to segment responsibilities (e.g., comms leads vs. approvers), and how to enable guardrails for brand, tone, and distribution. We’ll also cover audience targeting, publishing workflows, and analytics access to keep campaigns compliant and measurable.
Module 04 - Setup Viva Connections22 min.
Bring your intranet into Teams with a tailored, role-based experience. You’ll establish the home site, configure the Connections app, define audiences, and surface dashboard cards that deliver tasks and resources to the right users. Angelica shares governance tips for navigation, content lifecycle, and ownership so the experience stays current and trustworthy.
Module 05 - Setup Viva Engage21 min.
Foster community safely and at scale. You’ll set policies, communities, and naming standards; enable moderation and compliance; and connect Engage to your broader comms plan. Learn how to seed champions, measure engagement, and integrate announcements with Amplify—while ensuring privacy and retention requirements are met.
Module 06 - Setup Viva Insights11 min.
Enable personal, manager, and organizational insights responsibly. We’ll walk through privacy and aggregation settings, role-based access for leaders, and policy controls to protect individual data. Angelica demonstrates how to turn insights into action with focus plans, meeting hygiene nudges, and leader dashboards that respect confidentiality.
Module 07 - Setup Viva Learning18 min.
Centralize learning by connecting providers and surfacing content where people work. You’ll configure sources (Microsoft, LinkedIn Learning, LMS/LXP connectors), set permissions, and align learning paths with roles or communities. We’ll cover governance for catalog curation, reporting on engagement, and tips to drive adoption through Connections and Teams.
Module 08 - Setup Viva Pulse9 min.
Collect lightweight, actionable feedback with the right controls. You’ll configure who can create surveys, set question templates and guardrails, and ensure data handling aligns with HR and legal standards. Angelica shows how to route insights to leaders, protect anonymity thresholds, and close the loop with visible actions.
Module 09 - Class Wrap Up2 min.
Tie it all together with a sustainable admin playbook. We’ll recap module-by-module decisions, share a rollout sequencing template, and highlight key reports and dashboards to monitor health and adoption. You’ll leave with next steps, a governance checklist, and guidance on evolving Viva as your organization grows.
Shortly after graduating from the University of Florida in 2012, Angelica moved to Jacksonville and began her career as a high school Biology teacher. As a trainer at Pragmatic Works, her primary goal is to help individuals feel more comfortable and confident using Power BI. While not in the office, she enjoys traveling around the city of Jax to check out local eateries, live music events, and performing arts.
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