The MS-900 course serves as a foundational introduction to Microsoft 365, delving into essential concepts vital for understanding cloud computing and productivity with Microsoft's suite of services. Through comprehensive modules, participants gain insights into core services like Exchange Online, SharePoint Online, Teams, and more, learning how these tools facilitate collaboration, communication, and productivity within organizations. Moreover, the course explores cloud concepts, explaining the fundamental principles of cloud computing and how Microsoft implements them within the Microsoft 365 ecosystem. Security, compliance, privacy, and trust are also emphasized, ensuring participants grasp the importance of safeguarding data and maintaining regulatory compliance in cloud-based environments. Whether for IT professionals exploring cloud technologies or business users seeking to optimize their productivity with Microsoft 365, the MS-900 course provides a solid foundation for leveraging the capabilities of Microsoft's cloud platform effectively.
Amelia Roberts holds a Master's Degree in Education and spent more than a decade teaching students in K-12 classrooms before bringing her passion for learning and technology to Pragmatic Works. Her background as an educator gives her a unique ability to break down complex topics, connect with learners of all skill levels, and help people feel confident adopting new technologies.
Today, Amelia specializes in Microsoft Copilot, Copilot Studio, AI adoption, and custom agent development. She works with organizations to help them move beyond the hype of AI and focus on practical ways to increase productivity, improve business processes, and solve real-world challenges. Whether she's leading an executive workshop, building a custom AI solution, or teaching a hands-on training course, Amelia is focused on helping people find meaningful ways to use technology in their everyday work.
In addition to her AI expertise, Amelia has extensive experience with Microsoft Power Platform and Power BI, helping organizations automate processes, connect systems, and turn data into actionable insights. She enjoys partnering with both business and technical teams to identify opportunities for innovation and create solutions that deliver lasting value.
Known for her energetic and engaging teaching style, Amelia believes learning should be practical, interactive, and immediately applicable. Her goal is simple: help people leave every session feeling empowered, inspired, and ready to put what they've learned into action.
Outside of work, Amelia enjoys reading, trying new foods, exploring new places, and spending time with family and friends.
