Meet Helen Devlin
About
Helen Devlin is a Jacksonville native who graduated from the University of North Florida with a Bachelor's degree in Elementary Education in 2016. After 9 years of teaching varying grades (K-5) in Florida and Tennessee, she joined the Pragmatic Works team as a Power Platform Trainer. As a trainer at Pragmatic Works, her primary goal is to help individuals gain confidence in using the Power Platform. While not in the office, she enjoys coffee, brunch, local parks, and spending time with her family.Certifications
PL-900: Power Platform Fundamentals
Microsoft
PL-200: Power Platform Functional Consultant Associate
Microsoft
Course
Building Solutions In Dataverse
Microsoft Dataverse is the sophisticated and secure backbone that powers Dynamics 365 and Power Platform. This low-code data platform is rapidly changing the way organizations around the world build apps and innovate business processes. Dataverse lets you securely store and manage data that's used by business applications. Data within Dataverse is stored within a set of tables. Dataverse includes a base set of standard tables that cover typical scenarios, but you can also create custom tables specific to your organization and populate them with data by using Power Query.
Course
Introduction to Canvas Apps with Power Apps
Does the idea of building your own applications sound intimidating? Worry no more because Power Apps is here! With Power Apps you don’t have to be an expert developer. Instead, you will take existing skills you already have from traditional business applications like Excel and PowerPoint to become a Citizen Developer. After watching this course you will be eager and ready to take charge of building your own business applications right away!
Course
Building Microsoft Power Platform Solutions
Power BI, Power Apps, and Power Automate have made for an amazing trio of business ready applications. Citizen Developers are now able to use Power Apps to design line of business applications faster than ever with this “low code” tool. Then leveraging Power Automate, users can control business workflows and automate tasks. Then last but certainly not least Power BI can be implemented for reporting and analytics. In this course you will get a taste of all of what the Power Platform has to offer.
Course
Views Beginner to Pro for Model Driven Apps
Turn raw Dataverse tables into clear, actionable lists users love. In Views Beginner to Pro for Model-Driven Apps, Helen Devlin walks you through everything from creating your first basic view to building polished, role-specific experiences. You’ll learn how to pick the right columns, sort and filter data, and use modern features—like editable grids, conditional formatting, and search—to help people spot what matters fast.
Then we go pro. Helen shows how to design personal vs. system views, manage view security and visibility, and align views with forms, charts, and dashboards for a seamless app flow. You’ll explore best practices for naming, performance, and maintainability, plus tips for packaging and moving views between environments. By the end, you’ll have a repeatable approach to deliver clean, fast, and purpose-built views for every audience.
Course
Forms Beginner to Pro For Model Driven Apps
Build forms that feel clean, fast, and made for real work. In Forms Beginner to Pro for Model-Driven Apps, Helen Devlin walks you through designing effective Dataverse forms from the ground up—starting with the essentials like layout, fields, sections, and tabs. You’ll learn how to present the right information at the right time, reduce clutter, and make everyday data entry smoother for users across roles.
Then you’ll level up into pro techniques that turn forms into guided experiences. Helen covers business rules, conditional visibility, form variations by security role, quick view and quick create patterns, and best practices for performance and maintainability. You’ll also learn how forms connect with views, commands, and app navigation so the whole model-driven experience stays consistent. By the end, you’ll have a repeatable approach to building forms that are intuitive, scalable, and easy to support.
Course
Using AI to Generate Custom Pages for Model Driven Apps
Speed up your app design process with AI. In Using AI to Generate Custom Pages for Model-Driven Apps, Helen Devlin shows how AI can help you plan, draft, and refine custom pages that extend the model-driven experience. You’ll learn where custom pages fit best, how they complement forms and views, and how to think about layout, navigation, and user goals before you generate anything.
Then you’ll explore practical ways to prompt AI for page structure, components, and logic ideas—while keeping your results aligned to Dataverse data and real business workflows. Helen shares tips for turning AI-generated drafts into polished, production-ready pages, along with lightweight guardrails for consistency, accessibility, and maintainability. By the end, you’ll have a repeatable approach to using AI as a fast, reliable design partner for custom pages.
Course
Business Process Flows
In Business Process Flows, Helen Devlin shows you how to guide users through your business processes step by step inside model-driven apps. You’ll learn what Business Process Flows are, when to use them, and how they help standardize sales, service, and other key workflows. Helen walks through stages, steps, required fields, and conditions so users always know what to do next and which information matters most.
From there, you’ll move into designing, refining, and managing these flows in a real-world environment. You’ll see how to connect Business Process Flows to Dataverse tables, add branching logic, and use roles and security to control who can see and update different stages. Helen also covers maintenance and iteration—how to update a flow safely, test changes, and measure whether processes are being followed. By the end, you’ll be ready to build Business Process Flows that keep your data cleaner and your teams more consistent.
Course
Power Platform Plans
In Power Platform Plans, Helen Devlin introduces the Plan Designer as a practical way to turn an idea into a structured solution using Power Platform. You’ll learn what the Plan Designer is, how it helps you map out apps, flows, and data needs, and why planning upfront makes builds faster and more consistent. This course is designed to help you move from “I know what I want” to a clear blueprint you can actually build from.
You’ll also learn how to prompt effectively to get better plan outputs, then follow along as Helen builds a plan step by step and explores the solution that gets generated. By the end, you’ll understand how to use Plans to accelerate solution design, reduce trial-and-error, and create a cleaner starting point for building with Power Apps and Power Automate.
Course
Intergalactic Learn With The Nerds Week - Power Platform Playbook for Beginners
This session is designed for anyone starting out with the Microsoft Power Platform. Helen Devlin covers the full lifecycle, from simple apps to automated processes and reporting. The focus is on understanding what is available and when it is appropriate to use each tool.
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