Meet Helen Devlin
About
Helen Devlin is a Jacksonville native who graduated from the University of North Florida with a Bachelor's degree in Elementary Education in 2016. After 9 years of teaching varying grades (K-5) in Florida and Tennessee, she joined the Pragmatic Works team as a Power Platform Trainer. As a trainer at Pragmatic Works, her primary goal is to help individuals gain confidence in using the Power Platform. While not in the office, she enjoys coffee, brunch, local parks, and spending time with her family.Certifications
PL-900: Power Platform Fundamentals
Microsoft
PL-200: Power Platform Functional Consultant Associate
Microsoft
Course
Building Microsoft Power Platform Solutions
Power BI, Power Apps, and Power Automate have made for an amazing trio of business ready applications. Citizen Developers are now able to use Power Apps to design line of business applications faster than ever with this “low code” tool. Then leveraging Power Automate, users can control business workflows and automate tasks. Then last but certainly not least Power BI can be implemented for reporting and analytics. In this course you will get a taste of all of what the Power Platform has to offer.
Course
Views Beginner to Pro for Model Driven Apps
Turn raw Dataverse tables into clear, actionable lists users love. In Views Beginner to Pro for Model-Driven Apps, Helen Devlin walks you through everything from creating your first basic view to building polished, role-specific experiences. You’ll learn how to pick the right columns, sort and filter data, and use modern features—like editable grids, conditional formatting, and search—to help people spot what matters fast.
Then we go pro. Helen shows how to design personal vs. system views, manage view security and visibility, and align views with forms, charts, and dashboards for a seamless app flow. You’ll explore best practices for naming, performance, and maintainability, plus tips for packaging and moving views between environments. By the end, you’ll have a repeatable approach to deliver clean, fast, and purpose-built views for every audience.
Course
Forms Beginner to Pro For Model Driven Apps
Build forms that feel clean, fast, and made for real work. In Forms Beginner to Pro for Model-Driven Apps, Helen Devlin walks you through designing effective Dataverse forms from the ground up—starting with the essentials like layout, fields, sections, and tabs. You’ll learn how to present the right information at the right time, reduce clutter, and make everyday data entry smoother for users across roles.
Then you’ll level up into pro techniques that turn forms into guided experiences. Helen covers business rules, conditional visibility, form variations by security role, quick view and quick create patterns, and best practices for performance and maintainability. You’ll also learn how forms connect with views, commands, and app navigation so the whole model-driven experience stays consistent. By the end, you’ll have a repeatable approach to building forms that are intuitive, scalable, and easy to support.
Course
Using AI to Generate Custom Pages for Model Driven Apps
Speed up your app design process with AI. In Using AI to Generate Custom Pages for Model-Driven Apps, Helen Devlin shows how AI can help you plan, draft, and refine custom pages that extend the model-driven experience. You’ll learn where custom pages fit best, how they complement forms and views, and how to think about layout, navigation, and user goals before you generate anything.
Then you’ll explore practical ways to prompt AI for page structure, components, and logic ideas—while keeping your results aligned to Dataverse data and real business workflows. Helen shares tips for turning AI-generated drafts into polished, production-ready pages, along with lightweight guardrails for consistency, accessibility, and maintainability. By the end, you’ll have a repeatable approach to using AI as a fast, reliable design partner for custom pages.
Course
Business Process Flows
In Business Process Flows, Helen Devlin shows you how to guide users through your business processes step by step inside model-driven apps. You’ll learn what Business Process Flows are, when to use them, and how they help standardize sales, service, and other key workflows. Helen walks through stages, steps, required fields, and conditions so users always know what to do next and which information matters most.
From there, you’ll move into designing, refining, and managing these flows in a real-world environment. You’ll see how to connect Business Process Flows to Dataverse tables, add branching logic, and use roles and security to control who can see and update different stages. Helen also covers maintenance and iteration—how to update a flow safely, test changes, and measure whether processes are being followed. By the end, you’ll be ready to build Business Process Flows that keep your data cleaner and your teams more consistent.
Boot Camps
Feb 23 Microsoft Copilot Bootcamp
Join us for an immersive five-day training program designed to master the capabilities of Microsoft Copilot. You'll start with an introduction to prompt writing and the fundamentals of Microsoft Copilot, diving into the intricacies of prompt engineering to create effective prompts and practicing Copilot prompts in real-world scenarios.
The course then focuses on integrating Copilot with Microsoft Office, enhancing your skills in creating content with Copilot. You'll explore its applications in Word for writing and editing, Excel for data analysis, and Teams for sharing meeting outcomes. You'll also learn to design presentations in PowerPoint, compose and organize emails in Outlook, manage information in OneNote, and discover innovative uses with Power Automate. The program includes an introduction to Microsoft Copilot Studio, covering conversational AI, and how to build custom Copilots.
Finally, you'll delve into integration and management, learn best practices, explore advanced features and customization, and participate in a comprehensive review and Q&A session to wrap up your learning journey.
This bootcamp is also available to purchase by each session. You can find those listed on our our bootcamps page of our website.
Pragmatic Works bootcamps include interactive, hands-on labs that let you apply what you’re learning in real time. With expert instructors available for guidance and support, you’ll build skills by doing—not just watching.
Boot Camps
Feb 23 Virtual Prompt Writing with Copilot Bootcamp
The "Prompt Writing with Copilot" course is crafted to teach you how to effectively interact with Microsoft Copilot and Microsoft 365 Copilot, AI-powered digital assistants.
This course will guide you in creating prompts that allow Copilot to offer personalized support for various tasks and activities. Additionally, you'll explore Copilot's capabilities and discover how it can enhance your creativity, boost productivity, and elevate your skills.
Pragmatic Works bootcamps include interactive, hands-on labs that let you apply what you’re learning in real time. With expert instructors available for guidance and support, you’ll build skills by doing—not just watching.
Boot Camps
Feb 24 Virtual Copilot for Microsoft 365 Bootcamp
Day 1 of Copilot Integration provides a comprehensive overview of leveraging Copilot to enhance productivity across various Office applications. You'll be exploring how to create content with Copilot, focusing on its capabilities in different software.
In Word, you'll learn how to utilize Copilot for writing, editing, and formatting documents, streamlining your workflow. In Excel, you'll discover how Copilot can assist with formulas, data analysis, and chart creation, making complex tasks more manageable. Additionally, the course covers using Copilot in Teams to effectively share the outcomes of online meetings, ensuring clear communication and collaboration.
On day 2 of Copilot Integration, you'll delve into Copilot integration across various Microsoft applications. You'll begin with PowerPoint, learning how Copilot can aid in designing engaging presentations. Next, in Outlook, you'll explore how Copilot facilitates efficient email composition and organization, streamlining your communication.
In OneNote, you'll understand how Copilot helps you create, recall, and manage information effectively. The day concludes with an exploration of innovations, focusing on how Power Automate and Copilot work together to enhance automation and productivity.
Pragmatic Works bootcamps include interactive, hands-on labs that let you apply what you’re learning in real time. With expert instructors available for guidance and support, you’ll build skills by doing—not just watching.
Boot Camps
Feb 26 Virtual Copilot Studio Bootcamp
These sessions are an introduction to Copilot Studio and are designed to equip learners with the essential skills to fully leverage Microsoft Copilot Studio.
Whether you are an experienced developer or a curious beginner, this course offers a comprehensive foundation for understanding and effectively utilizing Copilot Studio.
We will begin with an in-depth overview of the interface and then build a copilot piece by piece from start to finish using the various features within the platforms. Through the process we will discuss best practices, advanced features, and integration capabilities.
Pragmatic Works bootcamps include interactive, hands-on labs that let you apply what you’re learning in real time. With expert instructors available for guidance and support, you’ll build skills by doing—not just watching.
Boot Camps
Mar 09 Virtual Power Platform Bootcamp
The Power Platform is a collection of Microsoft products, including Dataverse, Power Apps, Power Automate, Power BI, and Copilot Studios. These products provide the means to help you, the Citizen Developers, build your own low-code applications, automate your business process, and design reports with robust visuals that drive decision-making.
Pragmatic Works bootcamps include interactive, hands-on labs that let you apply what you’re learning in real time. With expert instructors available for guidance and support, you’ll build skills by doing—not just watching.
Boot Camps
Jun 15 Virtual Power Platform Bootcamp
The Power Platform is a collection of Microsoft products, including Dataverse, Power Apps, Power Automate, Power BI, and Copilot Studios. These products provide the means to help you, the Citizen Developers, build your own low-code applications, automate your business process, and design reports with robust visuals that drive decision-making.
Pragmatic Works bootcamps include interactive, hands-on labs that let you apply what you’re learning in real time. With expert instructors available for guidance and support, you’ll build skills by doing—not just watching.
Boot Camps
Jun 22 Microsoft Copilot Bootcamp
Join us for an immersive five-day training program designed to master the capabilities of Microsoft Copilot. You'll start with an introduction to prompt writing and the fundamentals of Microsoft Copilot, diving into the intricacies of prompt engineering to create effective prompts and practicing Copilot prompts in real-world scenarios.
The course then focuses on integrating Copilot with Microsoft Office, enhancing your skills in creating content with Copilot. You'll explore its applications in Word for writing and editing, Excel for data analysis, and Teams for sharing meeting outcomes. You'll also learn to design presentations in PowerPoint, compose and organize emails in Outlook, manage information in OneNote, and discover innovative uses with Power Automate. The program includes an introduction to Microsoft Copilot Studio, covering conversational AI, and how to build custom Copilots.
Finally, you'll delve into integration and management, learn best practices, explore advanced features and customization, and participate in a comprehensive review and Q&A session to wrap up your learning journey.
This bootcamp is also available to purchase by each session. You can find those listed on our our bootcamps page of our website.
Pragmatic Works bootcamps include interactive, hands-on labs that let you apply what you’re learning in real time. With expert instructors available for guidance and support, you’ll build skills by doing—not just watching.
Boot Camps
Jun 22 Virtual Prompt Writing with Copilot Bootcamp
The "Prompt Writing with Copilot" course is crafted to teach you how to effectively interact with Microsoft Copilot and Microsoft 365 Copilot, AI-powered digital assistants.
This course will guide you in creating prompts that allow Copilot to offer personalized support for various tasks and activities. Additionally, you'll explore Copilot's capabilities and discover how it can enhance your creativity, boost productivity, and elevate your skills.
Pragmatic Works bootcamps include interactive, hands-on labs that let you apply what you’re learning in real time. With expert instructors available for guidance and support, you’ll build skills by doing—not just watching.
Boot Camps
Jun 23 Virtual Copilot for Microsoft 365 Bootcamp
Day 1 of Copilot Integration provides a comprehensive overview of leveraging Copilot to enhance productivity across various Office applications. You'll be exploring how to create content with Copilot, focusing on its capabilities in different software.
In Word, you'll learn how to utilize Copilot for writing, editing, and formatting documents, streamlining your workflow. In Excel, you'll discover how Copilot can assist with formulas, data analysis, and chart creation, making complex tasks more manageable. Additionally, the course covers using Copilot in Teams to effectively share the outcomes of online meetings, ensuring clear communication and collaboration.
On day 2 of Copilot Integration, you'll delve into Copilot integration across various Microsoft applications. You'll begin with PowerPoint, learning how Copilot can aid in designing engaging presentations. Next, in Outlook, you'll explore how Copilot facilitates efficient email composition and organization, streamlining your communication.
In OneNote, you'll understand how Copilot helps you create, recall, and manage information effectively. The day concludes with an exploration of innovations, focusing on how Power Automate and Copilot work together to enhance automation and productivity.
Pragmatic Works bootcamps include interactive, hands-on labs that let you apply what you’re learning in real time. With expert instructors available for guidance and support, you’ll build skills by doing—not just watching.
Boot Camps
Jun 25 Virtual Copilot Studio Bootcamp
These sessions are an introduction to Copilot Studio and are designed to equip learners with the essential skills to fully leverage Microsoft Copilot Studio.
Whether you are an experienced developer or a curious beginner, this course offers a comprehensive foundation for understanding and effectively utilizing Copilot Studio.
We will begin with an in-depth overview of the interface and then build a copilot piece by piece from start to finish using the various features within the platforms. Through the process we will discuss best practices, advanced features, and integration capabilities.
Pragmatic Works bootcamps include interactive, hands-on labs that let you apply what you’re learning in real time. With expert instructors available for guidance and support, you’ll build skills by doing—not just watching.
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